{"id":5545,"date":"2019-04-10T09:24:50","date_gmt":"2019-04-10T09:24:50","guid":{"rendered":"http:\/\/raz.la-studioweb.com\/?page_id=5545"},"modified":"2020-08-24T23:03:04","modified_gmt":"2020-08-24T21:03:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/caravanserai.shop\/hr\/cpp\/","title":{"rendered":"\u010cesta Pitanja"},"content":{"rendered":"
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Proizvodi<\/h2>

Jesu li svi va\u0161i proizvodi jedinstveni?<\/h4><\/i><\/div>

Svi na\u0161i proizvodi ru\u010dno su izra\u0111eni i djela su umjetnika i majstora. Prema tome, svi su oni jedinstveni.<\/p>\n

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Imaju li va\u0161i proizvodi eti\u010dki izvor?<\/h4><\/i><\/div>
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Svi na\u0161i starinski i anti\u010dki proizvodi izra\u0111eni su na eti\u010dki na\u010din, prema najboljim saznanjima na\u0161eg tima.<\/p>\n<\/div>\n<\/div>\n

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Dostava<\/h2>

Da li je mogu\u0107a dostava po cijelom svijetu?<\/h4><\/i><\/div>

Da, robu dostavljamo po cijelom svijetu. Tro\u0161kovi dostave dodaju se na blagajni i ovise o adresi dostave. Mogu\u0107a su neka ograni\u010denja isporuke.<\/p>\n

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Kada \u0107e moja narud\u017eba biti isporu\u010dena?<\/h4><\/i><\/div>

Vrijeme isporuke ovisit \u0107e o mjestu dostave. Na\u0161 tim \u0107e vam poslati potvrdni e-mail \u010dim po\u0161iljka bude poslana.<\/p>\n

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Carine i druga davanja<\/h4><\/i><\/div>
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Imajte na umu da poslana po\u0161iljka kad jednom pristigne u va\u0161u zemlju mo\u017ee biti podlo\u017ena dodatnim davanjima (carine, takse i sli\u010dno). Ti se tro\u0161kovi napla\u0107uju po dolasku po\u0161iljke u zemlju, a tro\u0161kove istih snosi kupac.<\/p>\n<\/div>\n<\/div>\n

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Nudite li hitnu dostavu?<\/h4><\/i><\/div>
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Hitna dostava trenutno nije mogu\u0107a.<\/p>\n<\/div>\n<\/div>\n

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Da li dostavljate u po\u0161tanske pretince?<\/h4><\/i><\/div>
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Robu ne dostavljamo u po\u0161tanske pretince zbog osiguranja i odgovornosti. Molimo vas da nam dostavite svoju adresu na koju se roba mo\u017ee dostaviti u toku cijelog dana te svoj broj telefona kako bi osigurali nesmetanu dostavu.<\/p>\n<\/div>\n<\/div>\n

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\u0160to u\u010diniti ako vam se paket izgubi ili bude ukraden?<\/h4><\/i><\/div>
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Ako je artikl ozna\u010den kao isporu\u010den i nije stigao u roku od 30 dana i \/ ili ako je va\u0161 paket izgubljen u transportu, molimo da nam odmah po\u0161aljete e-mail na info@caravanserai.shop. Mi \u0107emo dati sve od sebe da rije\u0161imo problem. Molimo vas da imate na umu da Caravanserai nije odgovoran za izgubljene ili ukradene stvari nakon \u0161to je potvr\u0111ena isporuka robe i uz artikl postavljena oznaka \"isporu\u010deno\".<\/p>\n<\/div>\n<\/div>\n

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Povrati<\/h2>

Da li prihva\u0107ate povrate?<\/h4><\/i><\/div>

Na\u0161a politika povrata traje 30 dana (uklju\u010duju\u0107i i vrijeme dostave). Za vi\u0161e informacija, provjerite na stranici Dostava i povrati<\/a>.<\/p>\n

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Koliko \u0107e trajati povrat novca?<\/h4><\/i><\/div>

Nakon \u0161to zaprimimo vra\u0107enu robu, potrebno je do 30 dana da na\u0161 tim pregleda i obradi va\u0161 povrat. Obavijest o povratu sredstava dobit \u0107ete nakon \u0161to je obavljen pregled robe i zapo\u010det povrat sredstava. Za vi\u0161e informacija provjerite na stranici Dostava i povrati<\/a>.<\/p>\n

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\u0160to u\u010diniti ako je va\u0161 predmet o\u0161te\u0107en?<\/h4><\/i><\/div>
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Iako je to vrlo rijetko, ako va\u0161 proizvod ne do\u0111e u besprijekornom stanju, obavijestite nas o tome na na\u0161 e-mail info@caravanserai.shop i po\u0161aljite nam sliku neispravnog artikla. \u010clan na\u0161eg tima zadu\u017een za korisnike predlo\u017eit \u0107e najbolje rje\u0161enje, uklju\u010duju\u0107i mogu\u0107nost povrata, zamjene ili popravka.<\/p>\n<\/div>\n<\/div>\n

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Kako pokrenuti povrat sredstava?<\/h4><\/i><\/div>
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Kako biste pokrenuli povrat sredstava, po\u0161aljite nam e-mail na info@caravanserai.shop.<\/p>\n<\/div>\n<\/div>\n

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Upute za rukovanje<\/h2>

Lanterne<\/h4><\/i><\/div>

Za brisanje svjetiljke koristite \u010distu i meku krpu. Ne koristite \u010deli\u010dnu ili \u017ei\u010danu mre\u017eicu.<\/p>\n

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Keramika<\/h4><\/i><\/div>

Ne koristite abrazivna ili gruba sredstva za \u010di\u0161\u0107enje. Bri\u0161ite ih pamu\u010dnom krpom navla\u017eenom u vodi s malo deterd\u017eenta. Nikada ne uranjajte zemljanu posudu pe\u010denu na niskim temperaturama u vodu. Takve posude mogu imati neglazirane donje obru\u010de ili stare pukotine koje ispod glazure imaju poroznu povr\u0161inu. Mnogo je sigurnije obrisati ih pamu\u010dnom krpom navla\u017eenom u vodi s malo blagog sapuna.<\/p>\n

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Galamkar<\/h4><\/i><\/div>
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Svi na\u0161i galamkar proizvodi mogu se prati u perilici rublja pod centrifugom manjeg broja okretaja.<\/p>\n<\/div>\n<\/div>\n

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Pla\u0107anje<\/h2>

Prihva\u0107ate li me\u0111unarodne kreditne kartice?<\/h4><\/i><\/div>

Trenutno prihva\u0107amo pla\u0107anje putem Paypal-a, no mo\u017eete koristiti sve glavne kreditne kartice da biste dovr\u0161ili kupnju.<\/p>\n

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Uvjeti pla\u0107anja<\/h4><\/i><\/div>

Zbog va\u0161e sigurnosti, ime i adresa za naplatu moraju se podudarati s podacima na kreditnoj kartici ili na drugom na\u010dinu pla\u0107anja. Caravanserai zadr\u017eava pravo otkazati svaku narud\u017ebu koja nije u skladu s ovim ili drugim na\u0161im sigurnosnim kriterijima.<\/p>\n

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Porez<\/h4><\/i><\/div>

U cijenu proizvoda uklju\u010deni su svi porezi, uklju\u010duju\u0107i i PDV za europske kupce.<\/p>\n

<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>

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